SHIHE (“we”, “us”, or “SHIHE”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (the “Site”), use our services, or interact with us. By accessing or using our Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect two types of information through our Site and services:
This refers to information that can identify you or your business, which you voluntarily provide when interacting with us, such as:
Contact details: Name, email address (e.g., info@shcctv.com), phone number (e.g., +86 13356152562), WhatsApp number, or company name.
Business information: Company affiliation, project requirements, or details provided in consultation forms, order requests, or service inquiries.
Any other information you choose to share with us (e.g., during communication via email, phone, or Site forms).
This is anonymous information that does not identify you, collected automatically through standard web technologies:
Technical data: IP address, browser type, device information, operating system, and details of your visit (e.g., pages viewed, time spent on the Site, and links clicked).
Aggregated data: Statistical information about Site usage (e.g., traffic patterns) to improve our services.
We use your information for legitimate business purposes, including:
To respond to your inquiries, process orders, or provide requested services (e.g., modular poles or solar power system solutions).
To communicate with you: Send updates, service notifications, or relevant information about our products (with your consent, where required by law).
To improve our Site and services: Analyze usage trends, optimize user experience, and develop new solutions based on customer needs.
To ensure security: Protect against fraud, unauthorized access, or other illegal activities.
To comply with legal obligations: Fulfill regulatory requirements, resolve disputes, or enforce our terms of service.
Storage: Your personal information is stored on secure servers managed by us or our trusted service providers. We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
Security: We implement industry-standard security measures (e.g., encryption, access controls, and regular system audits) to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. We may share your information only in the following circumstances:
Trusted service providers: Third parties who assist us in operating our Site, processing payments, delivering services, or conducting business (e.g., hosting providers, logistics partners). These parties are contractually obligated to protect your information and use it only as instructed by us.
Legal requirements: If required by law, court order, or to protect our legitimate business interests (e.g., investigating fraud or complying with regulatory requests).
You have the following rights regarding your personal information, subject to applicable laws:
Access: Request a copy of the personal information we hold about you.
Correction: Ask us to update or correct inaccurate information.
Deletion: Request the removal of your personal information, where we no longer need it for business or legal purposes.
Restriction: Limit how we use your information in specific circumstances.
Objection: Object to the processing of your information for direct marketing purposes.
To exercise these rights, please contact us at:
Email: info@shcctv.com
Phone: +86 13356152562
Our Site may use cookies (small text files stored on your device) and similar tracking technologies to enhance your experience. Cookies help us:
Recognize your device on subsequent visits.
Analyze Site usage to improve content and functionality.
Personalize your interaction with our Site.
You can manage cookie preferences through your browser settings (e.g., block or delete cookies). However, disabling cookies may affect certain features of the Site.
Our services are available globally, and your information may be transferred to or processed in countries outside your location (including China, where our headquarters is based). We ensure such transfers comply with applicable data protection laws, including implementing appropriate safeguards for cross-border data flows.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this Site with the “Last updated” date revised. We encourage you to review this Policy regularly.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
SHIHE
Email: info@shcctv.com
Phone: +86 13356152562
WhatsApp: +86 13356152562
By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
